Good questions
Know what happens next.
Straightforward answers before you request service.
How do I book a mobile service?
Request a callback with your service, name and phone number. We discuss your vehicle, location, quote and availability before confirming a booking.
What areas do you cover?
Kitchener, Waterloo and Cambridge. We confirm whether we can reach your exact location when we call.
Can you work on every vehicle?
Vehicle requirements and working conditions vary. We confirm compatibility before agreeing to the work.
Where can you work on my vehicle?
At an appropriate, accessible location. Tell us about slopes, underground parking and access restrictions so we can confirm what is possible.
Are prices shown online?
Oil packages show starting prices. We confirm your full quote after discussing the vehicle, work and location. No work is agreed simply by submitting a callback form.
Can I get immediate roadside help?
A callback request does not dispatch a technician. Roadside assistance is subject to availability. Use an appropriate emergency or roadside service if you are in immediate danger.
Do you offer brakes, tire storage or other repairs?
Ask when we call. Only the agreed service is included; additional services, parts and equipment availability must be confirmed.
Ready when you are
Let’s talk about your car.
One short request. We’ll help you work out the next step.